Privacy Policy for Chirp Interiors
At Chirp Interiors, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or engage with our services related to bird-themed home decor, custom interior styling, and retail operations. We adhere to the principles of the General Data Protection Regulation (GDPR) and other applicable data protection laws.
Information We Collect
We may collect personal information from you in a variety of ways when you interact with our online platform or our services. This includes:
- Personal Identifiable Information (PII): This includes your name, shipping address, billing address, email address, phone number, and payment information (such as credit card details, processed securely by third-party payment processors) when you make a purchase or register an account.
- Order and Transaction Data: Details about the products you purchase, the services you request (like custom interior styling), and your transaction history with us.
- Communication Data: Information you provide when you communicate with us via email or other contact methods, including inquiries, feedback, or support requests.
- Usage Data: Information about how you access and use our website, such as your IP address, browser type, operating system, referral sources, pages viewed, and the time and date of your visits. This helps us understand user behavior and improve our online platform.
- Marketing Preferences: Your preferences regarding receiving marketing communications from us.
How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide and Manage Services: To process your orders, deliver products, provide custom interior styling services, and manage your account.
- For Communication: To respond to your inquiries, provide customer support, and send you updates about your orders or services.
- For Marketing and Promotions: To send you marketing communications about our bird-themed home decor items, new products, special offers, and events that we believe may be of interest to you, based on your preferences. You can opt-out of these communications at any time.
- For Personalization: To personalize your experience on our site, recommend products and services that align with your interests, and display content tailored to your preferences.
- For Analytics and Improvement: To analyze website usage, monitor the effectiveness of our marketing campaigns, identify trends, and improve our website functionality, product offerings, and overall service quality.
- For Legal Compliance and Security: To comply with legal obligations, prevent fraud, enforce our terms and conditions, and ensure the security of our online platform and data.
How We Share Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: We work with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping companies, website hosting, analytics providers, and marketing agencies. These providers only have access to the personal information necessary to perform their functions and are obligated to maintain its confidentiality.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
- With Your Consent: We may share your information with other third parties when you provide us with your explicit consent to do so.
Your Data Protection Rights (GDPR)
Under GDPR, you have certain rights regarding your personal data:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the details provided below.
Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. We use secure servers and encryption for data transmission where appropriate. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small data files stored on your device that help us remember your preferences and understand how you interact with our site. You can control cookie settings through your browser, but disabling cookies may affect the functionality of our website.
Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of these third-party websites before providing any personal information.
Children's Privacy
Our online platform and services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If we become aware that we have collected personal data from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Chirp Interiors
15, Skylark Enclave, Unit 3B
Sarjapur Road, Bengaluru, Karnataka, 560035
India